HENCKELL GENEALOGICAL RESEARCH

Privacy Policy

Last updated: September 2026

1. Who we are

Henckell Genealogical Research
8 rue Saint Blaise
68200 Mulhouse
France
Email: pascal@henckellgenealogy.com

Henckell Genealogical Research operates the website:

https://henckellgenealogy.com

This website provides information about genealogical research services and allows visitors to contact Henckell Genealogical Research regarding their family history research needs.

2. What personal information we collect

When you contact us through the Start Your Research form, we collect the information you provide, including:

  • your name;
  • your email address;
  • the subject of your research;
  • the location related to your research;
  • the time period related to your research;
  • your message and any additional information you choose to provide.

All fields in the Start Your Research form are required. This information is necessary for us to understand your enquiry and respond to your research request. If you do not provide the required information, we may not be able to process or respond to your enquiry.

3. How we use your information

Information submitted through the website may be used to:

  • respond to your enquiry;
  • understand and evaluate your research request;
  • communicate with you about your request;
  • carry out genealogical research when you engage our services;
  • maintain records necessary to manage your enquiry and any related research. .

We do not sell or rent your personal information to third parties.

4. Legal basis for processing

Depending on the nature of the request, we process personal information on the following legal bases:

  • your consent, where consent is required;
  • taking steps at your request before entering into a contract;
  • the performance of a contract when you engage our services;
  • our legitimate interests, where applicable, such as responding to enquiries, managing your enquiry and maintaining website security.

The applicable legal basis depends on the specific processing involved.

5. How long we keep your information

We retain personal information only for as long as necessary for the purposes for which it was collected, including where necessary to meet legal, accounting or administrative requirements.

Information relating to a research enquiry may be retained for as long as necessary to manage the enquiry and, if research services are provided, for the duration of the related engagement and any applicable legal retention period.

6. Who may receive your information

Personal information submitted through this website is accessible only to Henckell Genealogical Research and to persons or service providers who need it to operate the website, communicate with you, or provide the requested service.

Where external service providers are used for website hosting, email, form processing, security or other technical services, they may process limited information as necessary to provide those services.

Our email service is provided by Infomaniak. Infomaniak may process personal information contained in emails and related technical data as necessary to provide the email service.

7. Cookies and website analytics

This website may use cookies or similar technologies that are necessary for its operation and security.

We also use Matomo Analytics, a self-hosted web analytics solution, to understand how visitors use the website and to improve its performance.

Matomo is configured with privacy-enhancing settings, including IP address anonymisation, anonymisation of certain data, and a limited data retention period.

Where applicable, any cookies or trackers that require prior consent will only be used in accordance with applicable data protection requirements.

Visitors can also choose to opt out of Matomo analytics using the privacy option provided in section 10 of this Privacy Policy.

8. Your rights

Under applicable data protection law, you may have rights including:

  • the right to access your personal information;
  • the right to request correction of inaccurate information;
  • the right to request deletion of your information, where applicable;
  • the right to request restriction of processing, where applicable;
  • the right to object to certain processing;
  • the right to data portability, where applicable.

To exercise your rights, please contact us at pascal@henckellgenealogy.com.

You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) if you believe that your personal data rights have not been respected.

9. Contact

For questions concerning this Privacy Policy or the processing of your personal information, please contact:

Henckell Genealogical Research
8 rue Saint Blaise
68200 Mulhouse
France

Email: pascal@henckellgenealogy.com

 

10. Matomo Analytics and your choice

We use Matomo Analytics to understand how visitors use this website and to improve its performance. Matomo is configured with privacy-enhancing settings, including IP address anonymisation and limited data retention.

You can choose not to have your visits included in our Matomo analytics:

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.